Privacy Policy for Biztechie.com
1. Introduction
At Biztechie.com (“we,” “us,” or “our”), we are fully committed to protecting the privacy, confidentiality, and security of your personal information. Your trust is important to us, and we strive to ensure that your personal data is handled with the highest standards of integrity and in strict compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website, engage with our services, or communicate with us through any channel.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of biztechie.com, including visitors, registered users, and customers. In accordance with applicable privacy laws, Biztechie.com acts as the “Data Controller” for the personal data collected and processed through this website.
3. Categories of Data We Process
We collect and process the following categories of personal data to operate our services, provide our offerings, and enhance your digital experience:
a) Usage Data: This includes data about how you use our website, such as your browser type, IP address, access times, pages viewed, session durations, navigation paths, and referring URLs.
b) Account Data: When you create an account or register on our website, we may collect your full name, mailing address, email address, and phone number.
c) Profile Data: We collect data such as your product and service preferences, purchase history, and browsing behavior to tailor your experience.
d) Communication Data: This includes the content of communications you send to us (via email, support forms, feedback, and chats), metadata associated with such communication, and any responses we send you.
e) Technical Data: We automatically collect device-related information including your operating system, hardware model, system configurations, browser settings, and unique device identifiers.
f) Transaction Data: If you make purchases through our site, we process payment details, billing addresses, delivery preferences, and order histories. All payment data is transmitted securely and handled by trusted third-party processors.
g) Preference Data: We maintain records of your marketing and contact preferences, such as newsletter opt-ins, product interests, and consent for promotional communications.
4. Legal Bases for Processing Personal Data
We rely on the following legal bases for processing your personal data:
– Consent: In cases where you’ve provided consent, such as subscribing to newsletters or accepting cookies, we process your data accordingly.
– Contractual Necessity: When processing is required to fulfill a contract with you, such as completing a transaction or delivering services.
– Legitimate Interests: Where processing is necessary for our legitimate business purposes, including fraud prevention, analytics, improving our services, and communicating with users, provided such interests are not overridden by your rights.
– Legal Obligation: In situations where processing is necessary for compliance with legal obligations, such as maintaining financial records or responding to lawful requests.
5. Your Rights
You have certain rights regarding your personal data, which we respect and facilitate:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can correct any inaccuracies in your personal data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data, subject to applicable legal requirements.
– Right to Restriction: In certain cases, you may request that we limit the processing of your data.
– Right to Data Portability: Where applicable, you may request that we provide your personal data in a structured, commonly used, machine-readable format or transmit it to another controller.
– Right to Withdraw Consent: If processing is based on your consent, you may withdraw your consent at any time.
– Right to Object: Where we process your data based on legitimate interests, you have the right to object to such processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust and multilayered technical and organizational safeguards to protect your personal data. These measures include, but are not limited to:
– Encryption of data in transit and at rest,
– Strict access controls based on roles and responsibilities,
– Secure software development practices,
– Regular data backups,
– Staff training on data protection and privacy compliance.
7. International Transfers
If and when we transfer personal data outside of your jurisdiction (including transfers outside the European Economic Area), we ensure that appropriate safeguards are in place, such as:
– The use of Standard Contractual Clauses approved by the European Commission,
– Commitment to relevant regional data protection standards,
– Risk assessments for third-party data recipients.
8. Data Retention
We store personal data only for as long as necessary to fulfill the defined purposes, including compliance with applicable legal requirements. Our general retention periods include:
– Usage, Technical, and Profile Data: Up to 24 months for analytics and site optimization.
– Account and Communication Data: Retained for the duration of your relationship with us and up to 6 years after your last interaction.
– Transaction Data: Maintained for at least 7 years to comply with tax and financial regulations.
– Marketing and Preference Data: Retained until you withdraw consent or for up to 2 years following your last communication.
9. Cookie Policy
Cookies and similar tracking technologies are used on biztechie.com to enhance functionality, improve performance, and analyze usage trends. Our cookies may include:
– Essential Cookies: Necessary for the website’s core functionality, such as session management and security.
– Functional Cookies: Remember your preferences and login details to provide a personalized experience.
– Analytics Cookies: Collect anonymized usage data to understand user behavior and improve user experiences.
– Performance Cookies: Measure and enhance performance by identifying issues or site speed degradation.
10. Cookie Management & Compliance
We honor user consent preferences and provide control over cookie usage via our cookie banner and management tool. In accordance with GDPR, users in the EU must provide explicit consent for non-essential cookies. Under the CCPA, California residents can opt out of the sale or sharing of personal data via cookie preferences. You may manage cookie settings at any time via your browser or settings panel on our website.
11. Children’s Privacy
Biztechie.com does not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child without verifiable parental consent, we will delete such data promptly in accordance with legal requirements. If you believe we may have collected data from a child, please notify us immediately at [email protected].
12. Updates to this Policy
We may revise this Privacy Policy periodically to reflect changes in law, technology, or our practices. Where changes are material, we will notify users via appropriate channels such as banners, email notifications, or prominent notices on our website. Continued use of biztechie.com after updates constitutes your agreement to the revised policy.
13. Contact
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us via:
Email: [email protected]
We are committed to complying with applicable data protection laws, including GDPR and CCPA, and to providing transparent, responsible handling of your personal data. We encourage users to contact us with any concerns about their privacy at any time.